Refund policy
Items are returnable for a site credit within 14 days from the date that the order was delivered to you, (in new condition as you received). We will issue you a prepaid return UPS shipping label via email. Please allow 14 days for us to receive your items and issue a refund to you, if eligible. Please reach out to us directly at hello@loulapel.com for shipping & return questions prior to purchase.
Items marked as 'Final Sale' are non-returnable.